Heart of the Ocean Pin

Shipping and Returns

Hello!

Our shipping to the U.S. is $2.99 which usually arrives around 3-4 business days via USPS First-Class Shipping. *Unless a promotion is applied*

If your order is on backorder you will receive an email notification. Please allow 2-3 weeks for your order to be fulfilled. We appreciate your understanding and patience.

We do ship internationally! USPS international rate starts at $10.50 and goes up based on the country of shipment. The standard international shipping time is 6-10 days. Not all countries participate in these shipping methods such as Syria, Iran, Iraq, Crimea, North Korea. Please use the chat feature or the contact us page for all international inquiries.

We do offer a cheaper international shipping method depending on the destination country. Please ask in the chat feature or the contact page for more details. Shipping times are longer and may not contain all packaging materials due to customs policy.

We value your loyalty and strive to provide the best customer service. We want to ensure you’re completely satisfied with your purchase and offer a 100% money-back guarantee! You have 30 calendar days to file any returns. Please use the contact us page or use the chat feature to initiate any returns. Please note you are responsible for shipping costs back in the case of returns. 

For more details please refer to the shipping details page in the footer of the website.